When to place an order

We recommend that you place rental orders no less than two weeks in advance. The VDB produces formats for purchase or rental when requested by clients, and often use out-of-house services for special requests. Additional time is required to fulfill special client requests, so that we may ensure venues and institutions receive the highest quality work and service from the VDB.

Rush fees

All orders placed without adequate time for processing and handling will be subject to additional fees and cannot be guaranteed for on-time delivery. Processing of rush order requests is dependent upon the availability and timeline of the VDB.

Orders from the United States or Canada are subject to a $25 rush fee when placed with less than two weeks advance notice. For international orders, the $25 rush fee is applied for less than three weeks.

All orders placed with five days or less advance notice are subject to $40 rush fees and additional shipping charges.